T&Cs

Terms of Use

This policy (together with the documents referred to in it) tells you the terms of use on which you may make use of Periproduct Limited’s website www.ultradex.co.uk (“our site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you have read, understood and agree to be legally bound by these terms of use and that you agree to abide by them each time you visit our site. If you do not agree to these terms of use and/or our other policies, please refrain from using our site.

Information about us
www.ultradex.co.uk is a site operated by Periproducts Limited (“We”, “us”, “our”). We are registered in England and Wales under company number 2864374 and we have our registered office and main trading address as: Venture House, 2 Arlington Square, Bracknell, Berkshire, RG12 1WA, United Kingdom. We are a limited company.

Accessing our site
Access to our site is permitted for lawful purposes only on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

Passwords
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. In the event that a third party gains access to your user name or password, you should notify us immediately. We are not liable for any loss resulting from your failure to protect the confidentiality of your user name or password.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Our rights include trademarks, copyright, design rights and all other intellectual property rights and our rights are reserved. If you acquire any rights in or to the website or materials on it, you agree to assign those rights, on a worldwide basis, to us and unconditionally and irrevocably to waive all moral rights you may have acquired.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference only and you may draw the attention of others within your organisation to material posted on our site.

You must not:

  • modify the paper or digital copies of any materials you have printed off or downloaded in any way;
  • remove any copyright, trademark or other intellectual property notices;
    use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
  • use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors;
  • seek to interfere or damage the website or its content; or
  • use the website to transmit or procure the sending of any unsolicited or unauthorized spam or advertising material.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. In addition you must at all times acknowledge our status (and that of any identified contributors) as the authors of material on our site.

Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed, it is for general purposes only and should not be relied upon for any specific purpose. NOTHING ON THIS WEBSITE CONSTITUTES MEDICAL ADVICE OF ANY KIND. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly
We aim to update our site regularly, and may change the content at any time without notice. If the need arises, we reserve the right to suspend access to our site, or close it indefinitely. We endeavor to ensure that the material contained on the website is accurate and complete at the date first published. However, we cannot guarantee this and you should recognize that information contained on this website may become out of date over time.

Our liability
The material displayed on our site is provided ‘as is’ without any guarantees, conditions or warranties as to accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  1. All conditions, warranties (whether express or implied), guarantees and other terms of any kind which might otherwise be implied by statute, common law or the law of equity.
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or serious misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution complies with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, store, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We do not warrant that the website, its content or the server(s) that make it available are error or virus free or free of harmful components or that your use of this website will be uninterrupted. You are accessing this website at your own risk and to the extent permitted by law we will not be liable for any loss or damage suffered by you caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using the website.

Linking to our site
Our site may contain links to sites operated by third parties. We have not reviewed and do not review such sites and are not responsible for the content of nor accept any liability howsoever arising in respect of any of such sites. The presence of links to third party sites is not intended to and shall not constitute a recommendation by us of such sites nor of any advice or information posted on them.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please address your request to info@ultradex.co.uk and include details of the URL you wish to link to/from.

Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Variations
We may revise these terms of use at any time by amending this page without notice. It is your responsibility to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

If any of the terms is or becomes invalid or contravenes any law then the remaining provisions shall not be affected. No waiver shall constitute a waiver of any other terms. No failure by us to exercise a remedy shall constitute a waiver to subsequently exercise any remedy.

Your concerns
If you have any questions or concerns about material which appears on our site, please contact info@ultradex.co.uk.

Thank you for visiting our site.

Privacy Policy

Periproducts Limited (“we” or “us”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use, cookie policy and any other documents referred to in it) sets out how we may use and process any personal data (”Information”) we collect from you, or that you provide to us. Please read the following carefully to understand our views and practices regarding your Information and how we will treat it. For the purpose of the Data Protection Act 1998 (the “Act“), the data controller is Periproducts Limited of Venture House, 2 Arlington Square, Bracknell, Berkshire, RG12 1WA, United Kingdom. We comply with the Act.

Our nominated representative for the purpose of the Act is the Managing Director.

Information we may collect from you
We may collect and process the following Information about you:

  • Information that you provide by filling in forms on our site www.ultradex.co.uk (“our site”). This includes Information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for Information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • Information you provide if you choose to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • Information about your computer including where available your IP address, operating system and browser type, for system administration and to report aggregate Information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

IP addresses and cookies
We use cookies to collect information by using a cookie file which is stored on the hard drive of your computer, tablet or phone when you visit our website. For detailed information on the types of cookies we use and what we use them for, you can see our Cookie Policy here.

Please note that our advertisers may also use cookies, over which we have no control. Please see our Cookie Policy for information about how to block cookies.

Where we store your Information
All Information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.

It is possible that in the future the Information we collect from you may be transferred, stored and/or processed outside the European Economic Area (“EEA”). By submitting your Information, you agree to this transfer, storing and/or processing. You should be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom, however we will take reasonable steps to ensure that your data is treated securely and in accordance with the DPA.

How we use your Information
We may use and process the Information held about you in the following ways as well as for any purposes specified at the time of collection:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To keep your details on file for a reasonable period where you have submitted a job application for future reference should a suitable position subsequently become available, in which case we may send you information about job opportunities.
  • To use for internal purposes for research, analysis, testing, monitoring, customer communication, risk management and administrative purposes.
  • To notify you about changes to our service.
  • If you are an existing customer, we may contact you by electronic means (e-mail or SMS) by post or telephone with information about goods and services which we think may be of interest to you.

If you are a new customer, we may contact you by electronic means by post or telephone.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the order form and/or registration form).

Disclosure of your Information
We may disclose your Information to any member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your Information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your Information to the prospective seller or buyer of such business or assets.
  • If Periproducts Limited or substantially all of its assets are acquired by a third party, in which case Information held by us about our customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your Information in order to comply with any legal obligation, or in order to enforce or apply our terms of use or to protect the rights, property, or safety of Periproducts Limited, our customers, or others. This includes exchanging Information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • In order to fulfil an order for products or services or respond to an enquiry. We may disclose the Information to third party data processors who may process data on our behalf to enable us to carry out our usual business practices.

Your rights
When you use this website and provide us with your Information for marketing purposes. You have the right to ask us not to send you marketing information and to ask that we correct or remove any Information which we hold about you which you believe is inaccurate or out of date.

We will inform you (before collecting your data) if we intend to use your data for marketing purposes or if we intend to disclose your Information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@ultradex.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for any use of your Information that is made by other websites. Please check these policies before you submit any Information to these websites.

Access to Information
The Act gives you the right to access Information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be directed to the email address below and will be subject to a fee of £10 to meet our costs in providing you with details of the Information we hold about you.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@ultradex.co.uk.

Cookie Policy

Cookies – what are they?
A ‘cookie’ is a small text file that’s stored on your computer, tablet or phone when you visit a website. A cookie will contain some anonymous information such as a unique identifier, the site name and some digits and numbers. Cookies do lots of different jobs including:

  • letting you navigate between pages efficiently;
  • remembering your preferences and so allowing us to customize our site according to your individual interests;
  • speeding up your searches;
  • recognizing you when you return to our site;
  • allowing us to estimate our audience size and website usage pattern; and
  • generally improving your user experience.

Which cookies are used on this website?
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are called persistent cookies and these are what we use to enable us to remember things about you as a returning visitor.

We have listed all the types of cookies we use on this website (according to the ICC UK Cookie guide) below:

  • Strictly necessary cookies
    These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
  • Performance cookies
    These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  • Functional cookies
    These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Google Analytics
    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For further details visit: www.google.com/analytics

What to do if you don’t want cookies to be set
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. Although this is generally harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, you may reject cookies or even to delete cookies that have already been set by activating the setting on your internet browser which allows you to refuse the setting of cookies; but you need to be aware that you might lose some functions of that website.

To opt out of Google Analytics visit: www.tools.google.com.

Are you happy for us to use cookies?
Some features that are designed to give you a better online experience only work if we use cookies. However, if you would like to change your cookie settings, or find out how to manage or delete them, please visit www.allaboutcookies.org.

Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website www.ultradex.co.uk (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy and on our site, which supplement our terms of website use.
www.ultradex.co.uk is a site operated by Periproducts Limited (“we” or “us“). We are registered in England and Wales under company number 2864374 and we have our registered office and our main trading address at Venture House, 2 Arlington Square, Bracknell, Berkshire, RG12 1WA, United Kingdom.

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Interactive services
We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.

(together the “interactive services“).
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards
These content standards apply to any and all material which you contribute to our site (the “contributions“), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Be related to the content on our site.
  • Comply with applicable law in the UK and in any country from which they are posted.
  • Be accompanied by your real name. Notwithstanding this, if the relevant registration page allows you to create a screen name, you may select and use a screen name that it not your real name, providing that you use your real name when registering for the interactive services. You shall not misrepresent your identity or affiliation with any person or entity.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
  • Advertise, market or campaign in relation to any commercial, political or other enterprise.
    Be submitted more than once.

You grant us a non-exclusive, royalty free, worldwide, perpetual license to use the contents of the Contribution.

Suspension and termination
We will determine, in our sole discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to this acceptable use policy
We may revise this acceptable use policy at any time by amending this page without notice to you. You are responsible for checking this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.


Money Back Guarantee

We are so confident of the effectiveness of UltraDEX that we offer a replacement product or Money Back Guarantee for new consumers on their first purchase of certain products.

If you are not 100% satisfied with the performance of your UltraDEX full size oral rinse (250ml or 500ml) or toothpaste(75ml), just send the product back in its original packaging, together with your original proof of purchase receipt and a letter of explanation within 28 days of the date of purchase.

Please include details of your name, address and telephone number and/or contact email address. Please let us know if you require a replacement product or a refund. Any refund and postage charges will be refunded to you by cheque. If you prefer to return the product via Freepost, please contact us at info@periproducts.co.uk for details.

Promoter is Periproducts Limited (2864374) of Venture House, 2 Arlington Square, Bracknell, Berkshire, RG12 1WA, United Kingdom.

This guarantee does not affect your legal rights or your rights in relation to faulty or misdescribed products.

This Money Back Guarantee is not available to business customers and is only applicable to UK and Ireland customers